JaneSeymour.com, DBA Jane Seymour Designs/Coral Canyon Publishing 

Fulfillment Policy for Credit Card Payments via Stripe® 

These policies will aid users determine how Agency Jane Seymour Design, Coral Canyon Publishing LLC fulfills orders and payments made by credit card via the payment processor Stripe. 

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person on this website and compliant to the Company’s terms and conditions, either therein or in a separate written contract. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to und the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing laws of the State of California. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same. 

Fulfillment Policy 

At Jane Seymour Design, Coral Canyon Publishing, we ensure that the products we provide are of the utmost quality. Customer satisfaction is our top priority as we take any complaints about the products that we fulfill very seriously. This Fulfillment Policy (the “Policy”) informs you about our delivery policy and the rules and guidelines relating to the refunds for services purchased from our Company. Please read this Policy carefully to understand your rights and also understand the requirements for the refund. Our services are billed in U.S. Dollars.

Delivery Policy 

At Jane Seymour Design, Coral Canyon Publishing, we sell fashion accessories and art. We deliver our products to clients via all major delivery providers, including, USPS, UPS, FED EX, among others.

Delivery Terms

Deliveries for orders placed through or by our site are subject to the terms and conditions of the third party delivery providers delivering your order. You are responsible for ensuring that you have provided the correct contact information and delivery address. We are not responsible for maintaining the accuracy of the information you provide for orders made through or by our Site.

We will endeavor to provide you with expected delivery times, but cannot guarantee that your order will arrive within the expected range of the delivery time. There may be delays in fulfilling or delivering your order that are outside of our immediate control, including but not limited to traffic, weather, or special event delays.

Refunds 

We may offer returns in the following conditions: 

• If the service has not been performed at all during the term of our contract. 

Exceptions 

Notwithstanding other provisions of this Policy, we may refuse to grant returns or refunds if: 

• You received what you ordered, but simply changed your mind about the product.

• You did not like your purchase or realized you had no use of it.

• You received the service/product and failed to make a report within 7 days from the date of the receipt

Taxes

Sales tax has been applied to your order made by or through our Site through the price displayed at checkout. 

Return Policy 

At Jane Seymour Design, Coral Canyon Publishing, we are NOT (with some exceptions) accepting returns at this time. All sales are final. No returns can be made but in some circumstances we offer refunds. Our refund policy has been explained above.

Cancellation Policy 

The following are to note: • Once an order has been placed on JaneSeymour.com, DBA Jane Seymour Design, Coral Canyon Publishing, cancellations are not permitted

Administrative Fee 

The following are to note: 

• All refunds are subject to 7% administrative fee charges.

How to make a complaint 

If you are dissatisfied with the service provided to you and you are eligible for a refund under this Policy, you must send an email to jsdesigns.service@gmail.com stating your complaints and we will immediately verify your complaints. Refunds are issued at our discretion as they may be accepted or rejected.

Contact Us & Customer 

Service Contact Details For enquiries or comments regarding this Policy, customers may email jsdesigns.service@gmail.com, telephone (310)-842-7256, or by regular mail at 2637 Townsgate Road, Suite 200, Westlake Village, CA 91361